“New York Mets ticket sales. This is Astrid, how may I help you?”

“Hello, I'd like to find out about prorated ticket plans, the kind that will allow me to purchase postseason tickets.”

“Certainly sir, we have those. I'll just need a little information.”

“Sure.”

“First name?”

“Greg.”

“Last name?”

“Prince.”

“All right, let me just enter that…uh, sir?”

“Yes?”

“Are you the Greg Prince [...]